FAQ

  • What is Kleerance?
    Kleerance is your go-to source for finding high-quality, high-margin branded products that are shipped directly to your customers. We offer brands such as Ray-Ban, Oakley, Bulova, Victorinox and many more.

  • How much does membership with Kleerance cost?

              Membership at Kleerance is free

  • How do I sign up?

              In order to sign up with Kleerance, you will need an account with Inventory Source to automate the product data and dropship order fulfillment.

  1. Login to your Inventory Source Account

  2. Click 'Add Integration' on the left-hand panel

  3. Select Kleerance as your Supplier, then Select your Sales Channel (See a list of sales platforms)

  4. You have the option to add multiple integrations

  5. Select which plan you are wanting to purchase (Inventory Automation and Full Automation plans)

  6. Once complete, you will be able to set up your integration with our 5 step onboarding process

  7. Here is a video on how to Setup Your Integration once you have purchased for an integration

 

  • Do you ship internationally?

              Currently, we only fill orders within the United State

  • What shopping carts are supported?

              Kleerance can be easily integrated with the most popular shopping carts, including:

    • Shopify

    • BigCommerce

    • Magento

    • WooCommerce

    • 3dCart

    • Volusion

    • Prestashop

    • Ecwid

    • Opencart

 

  • What other platforms is Kleerance available on?

    • Amazon

    • Ebay

    • Walmart

    • Jet

    • Sellbrite

    • ChannelAdvisor

    • Ecomdash

    • Ordoro

    • Skubana

    • Xsellco

    • Stitch Labs

    • Informed.co

    • SellerActive

    • ShipStation

 

  • What is the handling time?

              Orders are shipped out 1-2 business days after payment clears and we receive the order.

  • Which shipping carriers so you ship with?

              Orders are shipped via USPS, UPS or FedEx and include delivery confirmation for your customers

  • What form of payment do you accept?

              We accept payment via any major credit card, including Visa, MasterCard and American Express

  • Do you accept returns?

              Unfortunately, at this time, we are unable to accept returns on dropshipped orders to 3rd party customers.

  • What if my customers haven't received an order yet?

              If your customers have not received their order yet or if there is an issue with a recent order, please open case here