FAQ

  • What is Kleerance?

Kleerance is your go-to source for finding high-quality, high-margin branded products that are shipped directly to your customers. We offer brands such as Ray-Ban, Oakley, Bulova, Victorinox and many more.

  • How much does membership with Kleerance cost?

Membership at Kleerance is free

  • How do I sign up?

If you wish to purchase directly from Kleerance, you can do so by creating a reseller account here. Once your account is approved, you can begin placing orders on the website.

  • Can I automate the order and inventory sync with Kleerance?

Yes, you certainly can! If you would like to automate the process of creating Keerance products in your channels, automating inventory levels, as well as syncing orders and tracking information, you will need an account with Wholesale2b. Once you create a reseller account  on Wholesale2b, you can find Kleerance as one of the listed suppliers and begin adding products to your resell channels. 

  1. Create an account on Wholesale2b

  2. Click on 'Suppliers' on the left-hand panel

  3. Select Kleerance as your Supplier, then Select your Sales Channel (See a list of sales platforms)

  4. You have the option to add multiple integrations

  5. Select which dropshipping plan you need, based on where you will be reselling

  6. Once completed, you will be able to automate the entire order fulfillment process 

  • Do you ship internationally?

Though we don't offer direct shipping outside of the United States, we can still have orders from your shopping cart shipped to your customers anywhere in the world via our freight forwarder, Global Shopex. To get started, create an account here and install it in your shopping cart. 

*Please note that this only works on orders generated on your shopping cart and will not work with marketplace orders, such as Amazon, Ebay, Walmart, etc.

  • What shopping carts are supported?

Kleerance can be easily integrated with the most popular shopping carts, including:

    • Shopify

    • BigCommerce

    • WooCommerce

    • Ecwid

    • Weebly 

  • What other platforms is Kleerance available on?

    • Amazon

    • Ebay

    • Bonanza

  • What is the handling time?

Orders are shipped out 1-2 business days after payment clears and we receive the order.

  • Which shipping carriers so you ship with?

Orders are shipped via USPS, UPS or FedEx and include delivery confirmation for your customers

  • What form of payment do you accept?

We accept payment via any major credit card, including Visa, MasterCard and American Express

  • Do you accept returns?

Unfortunately, at this time, we are unable to accept returns on dropshipped orders to 3rd party customers.

  • What if my customers haven't received an order yet?

If your customers have not received their order yet or if there is an issue with a recent order, please open case here