FAQ

  • What is Kleerance Pro Membership?

Kleerance Pro Membership is a subscription service that offers ecommerce retailers access to a product data feed and other tools to help them manage their online stores more efficiently.

  • What benefits come with Kleerance Pro Membership?

Kleerance Pro Membership comes with a product data feed, real-time sync inventory updates, and a variety of other tools to help you manage your online store more effectively. You'll also have access to priority customer support to help you make the most of your membership.

  • How much does membership with Kleerance cost?

Membership at Kleerance is $25 per year

  • How do I sign up for a Kleerance Pro Membership?

If you wish to purchase directly from Kleerance, you can do so by creating a reseller account here. Once your account is active, you can begin the process of adding our wholesale products to your store.

  • How do I get access to the product data feed?

Once you sign up and have an active Kleerance Pro Membership account, you'll get a welcome email with a unique link to the product data feed in csv format.

  • Does Kleerance ship internationally?

Yes, we do! Our shipping rates for international destinations are automatically calculated at checkout

  • What shopping carts are supported?

With our product data feed, you can add products to any shopping cart that supports the option of importing products via csv file. Due to the overwhelming popularity of Shopify as a dropship platform, our product data feed comes formatted in Shopify's file format, making it quick and easy to import products to your Shopify store.

  • What is included in the product data feed?

The product data feed will include all the relevant product information that you need to add the products to your store, such as product title, product description, product images, etc.

  • How do I add products to my store using Kleerance Pro Membership?

Once you sign up and get the URL for the product data feed, you need to download the .csv file. Once you get the file, you can get instructions for adding products to your Shopify store here.

  • How do I get real-time inventory updates to my store?

If you are using Shopify, you need to add this app to your store. Once the app is installed in your store, search for Kleerance as the source store, and you can begin getting real-time inventory updates.

  • What kind of customer support is available for Kleerance Pro Members?

We are available to assist our members via Whatsapp or email support, which you can get from our Contact Page.

  • What is the handling time for shipping out orders?

Orders are shipped out 1-2 business days after payment clears and we receive the order.

  • Which shipping carriers so you ship with?

Orders are shipped via USPS, UPS or FedEx and include delivery confirmation for your customers

  • What forms of payment do you accept?

We accept payment via any major credit card, including Visa, MasterCard and American Express

  • Do you accept returns?

Unfortunately, at this time, we are unable to accept returns on dropshipped orders to 3rd party customers.